Benchmarks of Care Training: Leadership that Cares: Helping Caregiving Staff Navigate Work Challenges

Join Caregiver Action Network’s Upcoming Webinar

July 30, 2026 @ 2 p.m. ET

60% of family caregivers are employed, making caregiving a workplace issue that affects employees and employers alike. Yet many managers still lack the tools to recognize caregiving strain and respond in ways that support both employee well-being and team performance.

This Benchmarks of Care training is designed for supervisors, managers, and workplace leaders who want to better understand the realities caregiving employees face. Participants will gain practical strategies for fostering flexibility, empathy, retention, and a more supportive workplace culture.

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What You Will Learn

  • How caregiving responsibilities can affect employees at work
  • Common challenges caregiving staff may face in the workplace
  • Practical ways managers can respond with greater flexibility and empathy
  • Strategies that can help support retention, well-being, and team performance
Leadership that Cares Helping Caregiving Staff Navigate Work Challenges

Meet the Hosts

Jordan Garcia-Cameron BSN, RN | Occupational Health Supervisor, UPS

Jordan Garcia-Cameron is one of our Occupational Health Supervisors with almost 7 years of service and currently supporting UPS’s Global Health & Safety team through Occupational Health ensuring regulatory wellness & safety. She strives on advocating for and supporting worker well-being. Throughout her career, Jordan has taken leadership roles within the hospitals she’s previously worked, serves on her Home-Owner’s Association and The Home & School Association for her children’s Catholic School, as well as in the community as a Children’s Liturgy Coordinator, and for a Youth Sports Association. As a resident of St. Louis, MO, she lives with her husband, Kevin, five children and two cats.

Marvell Adams Jr. | CEO, Caregiver Action Network

Marvell brings over 20 years of experience serving caregivers and older adults. He has held leadership roles, including CEO of a large life plan community and COO within the Kendal System. Marvell is a skilled dementia care coach and a passionate advocate for diversity, equity, inclusion, and accessibility in caregiving. He has earned numerous recognitions, including LeadingAge NY Administrator of the Year and Forty Under 40. Marvell also serves on boards like LeadingAge and Pioneer Network.

Nichole Goble

Nichole Goble | Director of Community Initiatives, Caregiver Action Network

Nichole has been a dedicated Caregiver Action Network (CAN) member since 2017, bringing a wealth of personal and professional experience to her role. She is currently a long-distance caregiver for her mother, who is battling COPD and lung cancer, and she previously cared for her grandfather during his fight with bone cancer.

caregiver-ready workplaces

Caregiver Action Network’s Caregiver-Ready Workplaces initiative helps employers recognize caregiving as a workforce issue that affects retention, productivity, and employee well-being. Through training, tools, and expert-informed support, the program helps organizations take meaningful steps toward becoming more caregiver-ready.

About Caregiver Action Network (CAN):

Caregiver Action Network (CAN) is the nation’s leading nonprofit dedicated to improving the quality of life for the more than 63 million family caregivers across the nation. From parents of children with complex health needs to spouses, friends, and adult children caring for loved ones with chronic conditions, disabilities, or Alzheimer’s, CAN supports the full spectrum of caregiving families. Through free education, peer support, and resources, CAN empowers caregivers nationwide to provide care with strength, resilience, and hope.